IT DRILLDOWN
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Sun, Jan 14, 2007 22:45 EST

Why The iPhone Is The Single Most Important Thing To Happen To CIOs This Year

Blog: Net Effect

Current Rating: 4 Comments: 13

When Apple introduced the iPhone last week my colleague Tom Wailgum wrote that it was a non-issue for CIOs and corporate America. Companies don’t run OS X and so it just doesn’t matter, he said. I don’t think that Tom could have been more wrong. In fact, I think that the iPhone is the single most important thing that will happen to CIOs this year.

The iPhone represents the way people want technology to work. Let’s set aside the coolness factor -- which the iPhone has in spades -- and look solely at its functionality. The iPhone combines music and movies, i.e. the personal, with email and voicemail, i.e. the professional. That’s the way life has been trending; knowledge workers have two identities and they inhabit both 24/7. The iPhone not only recognizes this, but caters to it. The message is clear: if the work and the personal parts of your lives are no longer separate why should the devices that you use in those roles be? That’s why I think that the iPhone is getting so much buzz. It connects with people’s lives in a way corporate IT stopped doing five years ago. I’m in India right now so I can’t tell how it is playing on the streets in the U.S., but here everyone wants one.

The second thing about the iPhone that I think is important is that it takes a unified view of messaging. It displays voicemails visually, essentially treating them like audio emails. It also threads SMS conversations. It essentially incorporates into its design something that people have figured out – communication is communication and should be treated as such.

In short, the iPhone does what the people who work for you want technology to do. Yet most CIOs are going to look at it and have the same reaction Tom did: the iPhone is a consumer tool and so it doesn’t matter to me. In my mind, the iPhone captures in one elegant device (and the CIO community’s response to it) the reason that most business people feel that IT is out of touch. And one more thing. If you think that your company’s employees won’t start using the iPhone in the workplace just because the enterprise doesn’t support OS X you are crazy.  


You do not have flash or javascript support.
Average (3 votes)
4
 
 
Wed, Jun 13, 2007 13:46 EDT
Anonymous user
Posted by: Anonymous
Rating:

Well first issue is...there is no remote wipe capability. so I phone is really all so secure. Also for us business folks we prefer to use direct push technology. From the things I've read iPhone will not do this either. both of which are key elements for mobile security to the corporate environment. apple and blackberry (RIM) have failed to create products that a CIO would want due to the fact of apple not offering security and speed of emails/alerts. And blackberry has failed due to its overly expensive server and licenses. For those in the corporate world, Windows Mobile 6 is the way to go to save money and keep plenty of usefulness.

 
Thu, Jun 14, 2007 8:06 EDT
Anonymous user
Posted by: Nuwan Perera
Rating:

I believe if a particular appliance is to be taken seriously as a corporate productivity tool, a QWERTY keyboard is a must. This is one of the reasons why blackberries have become so popular. If you intend to use the phone for email then a virtual keyboard can hardly be easy to use.

Of course the aesthetics of the iPhone are really good and eventually they will be copied by other manufacturers as well.

/Nuwan Perera
http://www.NuwanPerera.com

 
Mon, Jun 25, 2007 0:17 EDT
Anonymous user
Posted by: dasbokzilla
Rating:

The WWDC was crap.
There were all kinds of issues with their new site (and they used the dojo js library-- yuck).
They didn't update the Mac Minis or Imacs.
Their App solution for the iPhone was kinda stupid, you have to be online to use the app?

http://www.dvdtoiphoneconverter.org/

 
Wed, Jan 17, 2007 10:25 EST
Anonymous user
Posted by: CMS
Rating:

Good points in the article, and I think Steve Jobs was correct in his introduction to the iPhone: many people hate their cell phones/PDAs.

I have a Treo 700p and have also had the 600 and 650 models before that. I have had to return two of them and I still am frustrated with the performance and stability of the device at times. For the iPhone to be a hit I think it needs to be not just good, but clearly better than the Treos and Blackberries. Some of this may fall on the carrier as well, but applications need to be stable and fast, and the interface intuitive. I am intrigued by the software-driven interface model rather than the physical buttons, as this opens up far more options for what can be achieved on the device.

Whether the iPhone will deliver on this remains to be seen, but I think Apple will not make a half-hearted entry into this market. Apple's design and engineering strength is apparent when they control both the hardware and software platforms.

 
Wed, Jan 17, 2007 10:28 EST
Anonymous user
Posted by: Brian Byrd
Rating:

Finally someone else gets it... OSX is steadily making its way into the corporate world. I see it daily that Apple;s innovation will win out and ultimately MS will go the way of Big Blue... just my opinion.

I am disappointed about the cholce of cingular but you have to start somewhere.

About this Blog

Current events, policy decisions, business trends and other forces affect the CIO's world in significant if not always obvious ways. We look into it here.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 96 of IT's most insightful thinkers.

advertisement

  PARTNERS       PODCASTS       WEBCASTS    
 

From Laggard to Leader: Transforming the Data Center

This webcast offers an understanding of how customers are transforming their data centers, the successes and challenges of each approach, and how IT can become the driver to provide real business value and competitive advantage.

Sponsored by HP  Register for this Webcast »

 

Raising the Bar on Business Service Delivery

Applications drive every business, but as networks become more complex and dynamic, performance has become a key tenant in service delivery. In this CIO webcast, Forrester and Fluke Networks offer advice and best practices for ensuring high delivery with better application performance.

Sponsored by Fluke  Watch this webcast. »

 

The Universal Wireless Client

Learn how replacing multiple wireless clients with one Universal Wireless Client can cut support and help desk costs, increase end user satisfaction, improve security, and help implement Network Access Control.

Sponsored by Fiberlink  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

NAC launch from HP Procurve Podcast with Lippis Report, Part 1

ProCurve Networking by HP joins the Lippis Report to announce major product and organizational additions to their ProActive Defense strategy.  Read More »

 

Accenture's View on Web 2.0 and its impact on business

Publisher at CIO magazine, Bob Melk, talks to Accenture's Blair Jones about the emergence of Web 2.0...  Read More »

 

A Best-Practice Framework for Virtualization

This podcast offers insights and perspective on the various issues that relate to virtualization...  Read More »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

CIO Viewpoints on Exchange 2007 Risks and Mitigation Strategies

Knowing where your peers have found limits and workarounds in areas including high availability, archiving, recovery, compliance, e-Discovery and storage growth can be essential in planning your successful Exchange 2007 migration.  Read More »

 

Find out what Forrester says about mobile endpoint security and its management.

Mobility raises productivity. But IT departments are hard-pressed to protect mobile data and to manage security software, wireless clients and regulatory compliance for mobile workers...   Read More »

 

Get Forrester's take on simplifying mobility with the universal wireless client.

Mobile workers want to use all types of wireless networks: WiFi, 3G cellular networks, corporate WLANs and home wireless networks. But how can IT support...  Read More »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Build up or Tear down? See how UC makes sense with Nortel. Calculate your UC ROI

Predict the future with HP Insight Power Manager

Drive Business Value with Enterprise Social Computing - whitepaper

See how IBM helped Bharti create a new business model

Read how IBM helped Hughes enhance security

HP LaserJet M3035 MFP series starting at $1,599. » SHOP NOW. www.hp.com

NEW HP Color LaserJet CM3530n MFP starting at $2,499. » SHOP NOW. www.hp.com

Affordable technology-no compromise. HP server solutions

Make IT Work As One@novell.com

Learn about the software-based VoIP solution from Microsoft

CIO Starter Kit includes useful resources created by top CIOs. Free Download>>

Rolling the dice with your security? Take the Self-Assessment Test now

Request a Novell/Microsoft deployment workshop and kit

Request a Novell/Microsoft deployment kit

Compuware.com - See how we make IT rock around the world

SOA Educational Library at the TIBCO SOA Resource Center

A fresh look at the impact of customer intimacy.

The Right and Wrong Master Data Management Strategies to Start Small and Grow Big

Learn how to leverage virtualization for a 74% savings in TCO.

Find out how you can affordably consolidate applications with VMware.

ESG Research on Server and Storage Virtualization

Webcast: Mitigate Operational Risk- Real Answers for Tough Times

Laptop Security: Where Do CIOs See Weaknesses?

How RFID Improves Data Center Efficiency

Paving the Way for Trusted Collaboration

SAS a Leader in Forrester BI report. Click here to see evaluation.

Protect data-HP All-in-One and Disk-Based systems

Microsoft SQL Server 2008. Read Case Studies, Watch Demos, & Download for Free

The 2008 CEO Study: Implications for the CIO

HP LaserJet P4014n printer starting at $799 after $100 IS. www.hp.com

NEW HP Color LaserJet CP3525n printer starting at $699. » SHOP NOW. www.hp.com

Predict the future with HP Insight Power Manager

A new level of interoperability. Make IT Work As One@novell.com

Businesses Transform with VMware Virtualization

IT Service Management: Metrics That Matter

Download the free CIO Starter Kit to access useful resources created by top CIOs

Log onto Hitachi True Stories, films inspired by the next great achievement

Request a Novell/Microsoft deployment workshop

Strong Authentication. Secure USB data storage. One Device

Discover PMI's credentials and career path tools

Learn how companies are changing how they reach out to their most profitable customers.

Discover what you need to consider when evaluating virtualization.

Webcast: SOA Brings Backend Systems into the Future, Rapidly & Successfully

Find out why IDC thinks virtualization is changing operating environments.

Explore the impact virtualization can have on your bottom-line.

Save with 0% Lease Offer on HP Servers and Storage

The Customer Communications Management Platform - Key Functionality and Best Practices

Data Center ROI with RFID Asset Tracking

Learn how the new Quad-Core AMD Opteron™ processor improves performance

Get help navigating the management challenges of virtualization.