Social Media Matters

About this Blog:

Kristin Burnham chronicles what matters (and what doesn't) in the world of social networking, Web 2.0 and consumer applications.

Kristin Burnham

3 Things Facebook Must Do in 2012

CIO.com's Kristin Burnham shares her Facebook wish list for the New Year, from privacy changes to a search redesign. What do you want from Facebook in 2012?

to Facebook |

The past year was a busy one for Facebook. It launched a medley of new products, such as its Social Inbox, a controversial facial recognition feature and a video calling capability.

It also released a number of updates and redesigns: most notably the revamped News Feed and the new profile, called Timeline, that just rolled out publicly

While Facebook did make strides in privacy and security this year, there are still a number of features and changes I'd like to see in 2012. Here's my short list. Check it out and then add your comments and tell us what you want from Facebook in the next year

1. A Better Timeline Design

Facebook made Timeline available to the public yesterday, and already a lot of the sentiment toward it is negative. That's not all that surprising, though: Facebook users hate change.

I've already aired my grievances about Facebook's new profile design here. It's clear, though, that it's not going away—but there is room for Facebook to improve on it.

In 2012, I want a cleaner, less-cluttered Timeline design. Before, I could easily see a snapshot of my most recent wall posts without having to scroll too far down. Now, though, navigating through older posts is like wading through water: It'll take you forever to get to where you're going thanks to the new emphasis on jumbo-sized photos and graphics.

Also, regardless of the name Timeline, it's just not easy to follow—older posts flip-flop sides of the page every time you post something new. And since you can emphasize and deemphasize posts, the larger ones become even more distracting. I'd like to see Facebook revert to a more simplistic, minimalistic design.

2. An Easy-to-Navigate Privacy Center

Facebook's many privacy faux pas are no secret. Earlier this year, in an attempt to go back to the drawing board and simplify, Facebook rolled out an entirely redesigned Privacy Center.

The reaction was mixed—many commended Facebook for recognizing that this was a big problem, but it still isn't quite there. In the redesign, Facebook condensed a number of settings, which, indeed, simplified the number of settings users have to deal with, but it also replaced some with blanket settings, which are more difficult to personalize.

Privacy and security are make-it-or-break-it areas of Facebook that it will need to contend with next year. Making it easier to find, adjust and keep up with these settings will keep users happy and Facebook out of trouble.

3. Better Search

In September, the company announced that a new class of apps will be making its way on Facebook. They're more social, "let you express who you are through all the things you do," according to Facebook, and place sharing at its forefront.

As more of these apps roll out, more users will be looking for them. Consequently, I want to see an overhaul of Facebook's search function.

Right now, when you enter a keyword into Facebook's search bar, you can’t specify whether you're looking for a friend, a potential friend, someone to subscribe to, an app, a page or a place. As a result, Facebook spits back answer for all of them.

Even something as simple as a drop-down menu next to the search window that lets you select what you're looking for would be a big improvement on its current search capability.

We all know how much data Facebook has collected, so it's time for it to make better use of it.

Print
What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?

Browse CIO Blogs

See all CIO Blogs »

Cloud computing has emerged as one of the most significant game changers to hit the technology landscape in the past 20 years. With this massive expansion of the cloud, the perception of the IT organization is shifting from a utility player to a change agent. This eBook breaks down five ways progressive organizations are using cloud-based IT Management solutions to help drive innovation and become more strategic, including: adding visibility and analytics, speeding up time-to-value, lowering costs, improving prioritization, and providing a blueprint for future cloud deployments.
Read the white paper to see how IBM helped Citigroup deliver new services and enhancements to their 200 million customers faster.
There are 3 ways to modernize legacy applications: rewrite completely, acquire packaged solutions or migrate existing code. This paper explains why it's best to migrate and how IBM® Rational® software can help.
Accommodating specific lines of business can result in a hybrid ecosystem of applications and servers. The resulting complexity of this architecture makes for an environment that is costly to maintain and difficult to change when addressing new challenges.
This whitepaper will help you to define a mobile device passcode policy. Security managers must attempt to reconcile two opposing goals. They must: 1) create a passcode policy that is strong enough to protect the device if it is lost or stolen, while: 2) not annoying users with needless length or complexity.
This whitepaper, authored by The Radicati Group, looks at the key reasons organizations should consider moving to a cloud-based archiving solution. Email archiving solutions enable organizations to store, monitor, and collect electronic data exchanged by their users to comply with internal policies and regulations.
ATERNITY will showcase a 30-minute demo on how Fortune 500 companies are leveraging its award-winning FPI Platform to deliver a user-centric approach to Proactive IT Management.
For businesses to move forward and tap into the ever-expanding universe of Internet users and network-enabled devices, it's critical to learn how to make the transition to IPv6. Learn the critical steps your organization must take to make a seamless transition-and keep your business world connected.
Learn how IT teams can protect against spear phishing tactics. Harry Sverdlove, chief technology officer of Bit9 offers a frank discussion about spear phishing - the most common technique used in today's advanced attacks.
Learn how to build a solid business case for your migration to Red Hat Enterprise Linux so you can run leaner, innovate faster, be more flexible and own the New Now.
Social media isn't about you; it's about everything around you. As you consider how your customers want to communicate with you, social media is something that can't be ignored. But what should your strategy be? Is social media "just another channel?" What kind of a plan makes sense for your contact center and for your customers? Join our experts as they share their insight and research results.
Hardware tokens were a popular method of strong authentication in past years but the cumbersome provisioning and distribution tasks, high support requirements and replacement costs have limited their growth. The additional log-in steps that hardware tokens require and the resulting user frustrations have limited adoption and make them impractical for larger scale partner and customer applications.

Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all Newsletters | Privacy Policy